Starbucks has changed its policy, now requiring customers to buy something to use its facilities in Oregon and across North America
This shift comes after nearly seven years of allowing nonpaying guests to use their facilities. Starbucks announced this change recently, stating that anyone entering their stores must now order something to stay.
The new rules will also prohibit things like smoking, drug use, and harassment. A spokesperson mentioned that the goal is to create a welcoming environment for paying customers.
They understand that some folks might need to use the restroom or connect to Wi-Fi before ordering, and that’s still okay. The idea is just to prioritize customers who are buying something.
Oregon has about 400 Starbucks locations, so if you’re looking for one, you can easily find it online. This policy change is part of a broader effort under new leadership to improve customer experience and boost sales.
The decision to reverse the open-door policy comes after a controversial incident in 2018, which sparked outrage and led to a discrimination lawsuit. Starbucks is now focusing on creating a better atmosphere for everyone who visits.